Frequently Asked Questions

Q. Can I pick up equipment from you?

Coming soon! - April 2026: You will be able to pick up tables, chairs, concession equipment & yard games at our Bellevue, WA location! A pick up minimum of $65 is required. Please contact us to book pick up rentals once available. We still deliver and pick up all large equipment, as well as any orders with a $200 minimum. So sit back, relax and let us take care of the heavy lifting! *Bounce houses, inflatable games, sand bags, etc. are not available for pick up and must be delivered, set up, and pick up by The Bounce Experience Co.

Yes, we have a $200 order minimum.

A. For residential rentals a $55 deposit along with a signed rental agreement is required to reserve your event. For businesses, schools, nonprofit, and community event rentals, please contact us for your deposit terms. Balances are due 3 days (72 hours) before your event.

A: Rentals are for up to 6 hours, with our latest pickup at sunset or 8:15pm during the summer months. If you'd like to have rentals overnight or for multiple days, please contact us for pricing.